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Sizeable bill from Electrabel

Question

Hello,
I got quite a shock today when I received an invoice for EUR 1,200 for the period 7/2014 to 8/2015 at an address I vacated 2 years ago. One of the charges relates to "couts de reseau" in the amount of EUR700 alone. I am taken aback at the late receipt of this bill and the size of it! How can these costs have been allowed to go uncharged for 2 years? Electrabel say they will collect this amount directly from my a/c as though I have such a sum just sitting there! Anyone been stunned by a similar demand?

R.Harris

How about checking with Electrabel? Did you properly close your account two years ago? Did they make a mistake?

Jun 21, 2017 20:08
I

Your responsibility so you re best to pay.

Jun 21, 2017 20:16
becasse

If you lived at that address during that period then it is certainly your responsibility to pay it, it has presumably arrived so late because Electrabel had problems either in getting a reading (you did give them a final reading when you moved, didn't you?) or, for some reason, they found it difficult to trace you (again you did tell them your new address, didn't you?, it is on the same form as the final reading).

€ 1.200 isn't an unreasonable electricity bill for 13-14 months depending what you actually used electricity for, and, typically, costs of distribution do represent upwards of half the amount due.

If you don't pay it by the date it is due you will find that the amount increases, possibly quite substantially, so make sure that you have sufficient funds in your bank account. If you don't, you will have bank charges to pay as well.

Jun 21, 2017 21:31
Edi

You may have to check the weather the invoice is really from Electrabel or from a scammer trying to rip you 1200 euro. I suspect if may be fake same as some parking tickets. Somebody is putting his account and pretending to be Electrabel. Best way is to contact Electrabel or sign in online and see if the this balance is still in your account.
If the debt is real is strange that there are not bailiffs running to collect the money. If you have live there and the debt is real you have to pay if you have not lived you must show the proof or readers. As a last resort you can ask Electrabel to pay in installments

Jun 22, 2017 09:22
kasseistamper

It seems that you lived at the address in question for the time in question.
Did you not realise that you have to pay for electricity?
Did you not realise that, sooner or later, you would get a bill?
Did it never register with you that you had STILL not had a bill?
Assuming that you would have paid up if the bill arrived after a couple of months, do you now have a genuine complaint?
And BTW my electric bill for 2016 was just under €700 and I live alone and have gas for heating so €1200 is hardly excessive.

Jun 22, 2017 13:39
CC_R

I'm surprised this was included in any moving out surveys you had done sully it's a part of that swapping the account over.
I would as suggested above contact then immediately by phone or on line
And attempt to set up a payment plan and yes electricity is expensive here as it is elsewhere so are many things. If you were paying during that period
It is possible you under paid. I had a tenant leave a property I owned and then the uk electricity compNy sent a guy round telling me they owed £4000 because they hadn't given a single meter reading I. The time they had lived there so fortunately for me wasn't my debt and I wasn't chased like wise for your last landlord

Jun 23, 2017 08:03
CMH

Thank you all for your replies.
I rang Electrabel and was told that the error was on their part. They made a mistake with some co-efficient but didn't admit the error on the invoice. This would have been helpful to know. So I am liable for the bill and must trust their explanation because I cannot dispute it. They were helpful and suggested a staggered payment plan over several months.

Jun 24, 2017 09:31
becasse

As has been indicated above, this doesn't seem an unreasonable amount for 14 months usage of electricity, so it is in all probability correct.

Jun 24, 2017 10:22
I

It s simple to work out electricity bills. Just look at your meter readings and find out rates

Jun 24, 2017 23:54