Restoring Whatsapp messages - calling all tekkies!
Hello, today I had to have my Samsung phone completely re-installed. I've managed to restore my Whatsapp messages but only up to around 14/9. The guy in the shop said that I should get back all my messages as they're stored "in the cloud"!! But that doesn't appear to be the case. I've followed tips online and deleted/re-installed Whatsapp several times, changed file names with great difficulty, but to no avail.
Any/all tips most welcome!!
Thanks in advance.