I bought a new mobile from a proximus branch 9 days ago.
All they got do is swap the number from my old phone to my new one.
9 days later after many phone calls and visits to the branch...all I am told is..:"ok sorted...wait 24 hours.
I even went on a bus on my crutches (just had anoperation on my foot)......still nothing.
I sent an email to the CEO of Proximus yesterday.
I am carrying my old smashed phone around with me to make calls.
Any other advice please.