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Recent articles

Jan 18, 2018

This is what the City of Brussels' eight friteries will look like within two years - after...

Jan 18, 2018

A special call centre to report storm damage was overwhelmed by 31,000 callers on Thursday, as St...

Jan 18, 2018

2017 was a bumper year for public transport in Belgium, with both the Stib and the SNCB reporting...

Jan 18, 2018

The Palais 12 concert venue at Heysel is not booking the number of concerts nor attracting the cr...

Record number of Belgians claim flight compensation

Aug 14, 2017

About 10,000 Belgians have claimed compensation this year because their flight was cancelled or delayed, costing airline companies as much as €1.7 million already this year, writes Het Nieuwsblad.

The EU flight compensation regulation is in place since 2013. It applies to flights that are delayed by more than three hours, overbooked or cancelled.

"The number of claims is on the rise, especially in the summer months,” confirms Ralph Pais of Claim It, an organisation that helps airline passengers recover their money. “The 10,000 claims add up to about €4 million. Meanwhile, 4,200 of those claims have been paid out by airline companies, accounting for €1.7 million in damages. Last year, a total of €3 million was paid out.”

The farther the flight, the higher the amount that a passenger can claim, with a maximum of €600.

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