Belgium’s first 3D service window coming to Sint-Pieters-Leeuw

Sint-Pieters-Leeuw, just outside the Brussels-Capital region, in December will become the first municipality in Belgium to get a 3D service window to serve as a remote police station. Residents in the Sint-Pieters-Leeuw village of Zuun will be able to talk to a real police agent via a 3D screen while the agent is in fact working from police headquarters 7km away, reports brusselnieuws.be.

“Our headquarters are pretty far from the village of Zuun, where about 20,000 of the 32,000 residents of Sint-Pieters-Leeuw live. They also need to be able to visit their local police station,” chief police commissioner of Sint-Pieters-Leeuw Mark Crispel explained to brusselnieuws.be.

"Right now we are building a district office in Zuun, which should be finished by the end of the year," said Crispel. "But we don’t have enough personnel to constantly man the desk, so I went looking for a solution." The commissioner got his inspiration for the 3D service window from a similar system he saw in the Netherlands.

Residents of Zuun will be able to submit reports of theft, domestic violence or other complaints via the 3D service window’s flat screen with live voice and video connection to the police officer on duty. The new technology will also have a scanner for documents such as a passport or driving license.