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Apple revises warranty policy in compliance with EU law

12:24 13/06/2013

Apple has updated its warranty policy in Belgium, offering all buyers a two-year warranty as standard, writes iDownload’s Christian Zibreg. Apple’s insistence on upselling European customers to its paid AppleCare extended coverage has failed to impress authorities in Europe, where two-year warranty is required by law. Apple’s new warranty policy in Belgium is now in compliance with EU laws. Apple has changed its stance in Germany and France, too. All products purchased from Apple in these countries, including non-Apple ones, are now covered by a statutory warranty of two years. The move comes as Belgian consumer watchdog Test-Achats Test-Aankoop filed a complaint against Apple over the company’s own warranty policy. Apple isn’t off the hook yet in other EU countries, including Luxembourg and Portugal, where consumer watchdogs are mounting lawsuits against the company over the unlawful AppleCare warranty practices.  The company is expected to give customers in all EU member states the same treatment as in Belgium, France and Germany.

Written by The Bulletin