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Amazon - shipment to Belgium

Question

Just for info - Received the following email dated the 4th stating no longer free delivery to Belgium from the 3rd!! -- To avoid last minute orders before the deadline. -- Well - Will certainly reduce my spending with them -- BUT - in a nutshell -- you will no longer get free amazon delivery from UK to Belgium

As you've previously had orders delivered to Belgium, we wanted to let you know that our delivery options to Belgium are changing. From April 3, 2014, FREE Super Saver Delivery will no longer be available. You'll have the option of Standard or Priority Delivery for orders being delivered to Belgium.

More information about international delivery rates and times can be found here.

We strive to provide our European customers the greatest possible selection at low prices and hope to see you again soon.

Tommy

Nothing new there as far as I am concerned. The Free super saver delivery only applied to customers living within the UK.
To benefit from "Free" delivery, you should order your goods from the site of Amazon France. (It is identical but you settle in euros. The only change, and that is since January this year, is that you must spend a minimum of € 25 to benefit from this. Otherwise they will charge.

I hope that this helps.

Apr 4, 2014 15:49
mum

Tommy, you haven't got a clue what you are talking about do you? This is a fundamental change in service provided by Amazon and makes them very expensive now as their shipping costs are so high. It was great to be able to settle bills in pounds rather than paying high euro/ pound exchange rates and enabled people in the UK to send birthday presents etc to my kids here directly if they spent more than 25euro. The choice on Amazon.fr is much more limited! It is their choice of course if they want to alienate their EU audience, but they could at least explain why.

Apr 4, 2014 16:16
J

> The choice on Amazon.fr is much more limited
I've always managed to get what I wanted from the .fr site, often by looking up the ISBN on .com and then ordering it through .fr.
Prices change though.

Apr 4, 2014 16:40
Mon

Of course, the super saver delivery applied to Belgian customers... This is a fundamental change and we were given no warning or explanation...

Apr 4, 2014 16:53
anon100

Well that's a really short sighted decision. You can't get all the British books you want from Amazon fr or de and if they do have them they are often much more expensive! Standard postage is quite expensive as well!

I will be reducing my spending with them to essential only and will wait until I am in the UK to buy stuff.

If enough people do the same they will soon change their minds. Vote with your feet as they say!

Apr 4, 2014 18:10
Luke

Yup -- I have spent a lot of money on amazon.co.uk over the years and as long as your order was over £25 you got free standard delivery on most items (ie the items actually supplied or fulfilled by amazon) I have also operated an account with amazon uk for my employer where they spent a lot on memory cards, laser cartridges and so on. If I and they stopped -- then that would be a few k every year that was spent with amazon uk --- and yes amazon.fr has a lowsy range in comparison and in some cases teh same item is far more expensive on amazon.fr.

Apr 4, 2014 20:21
Luke

slight correction to the above -- it was the super saver delivery that was free

Apr 4, 2014 20:23
Luke

https://www.change.org/petitions/amazon-reinstate-free-shipping-for-eu-c...

Petition site -- also do as I have done -- direct feedback -- just had a polite online chat with an amazon cs agent about this. Feedback will be passed up the line ......

Apr 4, 2014 21:35
kasseistamper

If it's only books that you are buying, check out
http://www.bookdepository.co.uk
Free shipment to Belgium is automatic with no minimum spend. I've used them extensively without ever having any problem or delayed delivery.

Apr 4, 2014 22:08
Luke

I get my Fruit gums and other food treats from amazon (SomeDIY tools - electyonics etc) Amazon is far more than books now.

Apr 4, 2014 22:10

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